Effective Date: 2024-2025

At StupidCarrotMD.com, we want you to be fully satisfied with your purchase. This Return Policy outlines the conditions and process for returning or exchanging items purchased through our Website.

1. Eligibility for Returns

1.1 Physical Products
We accept returns of physical products (e.g., books, merchandise) if:

• The item is returned within 30 days of the delivery date.
• The item is unused, in its original packaging, and in the same condition as when you received it.
• Proof of purchase (e.g., order confirmation or receipt) is provided.

1.2 Digital Products
Due to the nature of digital products (e.g., eBooks, downloadable content), we cannot accept returns or offer refunds for digital purchases unless there is a technical issue that prevents access to the purchased content.

2. Non-Returnable Items

The following items are not eligible for returns:

• Items marked as “Final Sale.”
• Gift cards.
• Any item that has been used, damaged, or is missing parts for reasons not due to our error.

3. Refunds

3.1 Processing Refunds

• Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

3.2 Partial Refunds
Partial refunds may be granted in certain situations, such as:

• Items not in their original condition.
• Items returned after the 30-day return window.

4. Exchanges

4.1 Defective or Damaged Items
If your item arrives defective or damaged, please contact us within 7 days of delivery. We will provide instructions for returning the item and issuing a replacement or refund.

4.2 Exchange Process
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us.

5. Return Shipping

5.1 Customer Responsibility

• Customers are responsible for paying return shipping costs unless the return is due to our error (e.g., defective or incorrect item).
• Shipping costs are non-refundable.

5.2 Shipping Instructions
To return your product, please contact us:

We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

6. Contact Information

For questions or concerns about returns or refunds, please contact us.

Thank you for shopping at StupidCarrotMD.com! We appreciate your business and are committed to ensuring your satisfaction.